IT Managed Services
Let IMCJAX help you defend against loss of productivity, business downtime and high consulting fees by proactively monitoring and providing preventive maintenance to detect and eliminate computer problems before they occur with our IT Managed Services.
We provide affordable, high quality service by using a combination of remote IT management tools, end-user help desk support and local onsite experts. Stop wasting valuable time and money struggling to keep your PCs, servers, email and network services up and running. Discover how our powerful and flexible managed services deliver the reliability and performance you need to manage your computing environment at a predictable, fixed monthly rate.
By proactively maintaining your system, our technology specialists are able to pinpoint issues before they surface, preventing your company from expensive downtime and other complications. As your business grows, we will help to ensure you have the right resources in place to sustain its development.
- Unlimited Helpdesk and Remote Support: We provide Desktop support and service for any computer, network, software, e-mail, or Internet issue. Whenever you have ANY technology related problem, we are here to help.
- Proactive Computer Maintenance: Everyday there are new patches, updates, and hotfixes available from Microsoft and other software manufacturers for your computers. To help keep your systems running at their optimal level, we developed technology to perform automated updates and maintenance on a DAILY basis on all of your machines.
- Server and Desktop Backup: We check your backup DAILY to ensure that it was successful. We know how critical business information is to our clients, so we make sure that your backups are being done properly. If your backup does fail, we waste no time figuring out what went wrong so we can prevent it from failing in the future. We also do periodic backup restores to ensure the data is all there.
- Network Management: Your Network is a crucial element to your success so it deserves regular care to perform at an optimal level. As your IT specialist, we monitor the overall health of your network 24/7/365, ensuring your technology maintains the best condition possible. Our monitoring is hard at work even when you’re not!
- Server Management: Servers are the heartbeat of a network. Because we know how vital your company’s servers are we keep a watchful eye on them. If any of your servers go down, we can restart them immediately and even reboot the server remotely if necessary. We also perform active maintenance on this important computer to make sure you stay up and running.
- Consulting and Project Planning: As your IT department, we work with you to help develop a technology road map and a master plan. We’ve been project planning for over 20 years, so we know how to make all the pieces fit together so that your project goes as smoothly as possible.
- PC Tune Up: Don’t leave yourself open to attack, vulnerability, and performance degradation. Maintaining the security of your business data is tougher – and more critical – than ever. Our PC Tune up ensures proper security controls are in place and your PC is clean and running with optimal performance.
- Partnerships: We partner with industry leading vendors to deliver fast, affordable managed services without compromise. Through these relationships we ensure our staff is properly trained to use and support leading technologies that take the hassle out of IT for you.